Shipping Policy

At 【请替换：店铺名称】, we strive to make the fulfillment and delivery of your orders as seamless and transparent as possible.

Processing Time

Orders are typically processed within 1-2 business days after payment confirmation. Please note that during peak periods such as holidays, promotions, or other high volume events, additional processing time may be required.

Shipping Time

Once processed, shipments usually arrive within 5-10 business days. Shipping fees are calculated and displayed at checkout based on your delivery location and selected shipping method.

Tracking

After your order has shipped, tracking information will be provided. Please allow some time for the carrier to scan the package and update the tracking system.

Shipping Information

To avoid delays, please ensure that all shipping information you provide during checkout is complete and accurate. Incorrect or incomplete addresses may cause delays, returned shipments, or additional delivery charges.

Returns and Refunds

We accept returns within 30 calendar days of delivery. To be eligible for a return, the item must be unused and in its original condition.

Return shipping costs are the responsibility of the customer, except in cases where the item is defective, damaged, or incorrect.

Refunds will be processed within 5-7 business days after we receive and inspect the returned item.

Order Cancellations

Orders can be canceled within 12 hours of placement. After this window, we may have already begun processing your order and it may not be possible to cancel.

Delays

Please be aware that delivery times may be affected by external factors outside of our control, such as weather, customs clearance, carrier disruptions, or public holidays.

If you have any questions or need assistance, please contact us at 【请替换：客服邮箱】.