Return & Refund Policy

At 【请替换：店铺名称】, we strive to ensure that your purchase meets your expectations. If you are not fully satisfied with an eligible product, you may request a return under the conditions outlined below.

Return Period

Eligible items may be returned within 30 days from the delivery date.

Return Eligibility Requirements

To qualify for a return, the product must meet the following criteria:

Be unused and in its original condition.
Include original packaging, when applicable.
Contain all accessories, parts, and materials originally supplied with the order.
Not have any damage caused by improper use or handling.

We reserve the right to decline any returns that do not comply with these requirements.

Non-Returnable Items

The following items are excluded from returns:

Personalized or customized products.
Digital products and downloadable content.
Gift cards.
Clearance or final-sale merchandise.
Products that have been used, installed, modified, or damaged.

Return Process

Once we receive your returned product, it will be inspected. If your return is approved, a refund will be processed to your original payment method within 7-10 business days. Please note that the time it takes for the refund to appear in your account may vary depending on your payment provider.

Damaged or Incorrect Orders

If you receive an item that is damaged, defective, incomplete, or differs from what you ordered, please retain the item and its original packaging while we review the issue. Contact our customer service at 【请替换：客服邮箱】 to initiate a review.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective, damaged, or was shipped incorrectly. Shipping fees for returning items will be calculated and displayed at checkout for your convenience.